Privacy Policy

Account information you provide directly (name, email, government ID for KYC, bank-account information), plus activity data generated by your use of the Service (orders, positions, deposits, withdrawals, device + IP metadata).

If you opt in to notifications, we collect the contact preference necessary to deliver them.

To operate the Service: to open and service your account, to process orders and settlements, to comply with KYC/AML obligations, to detect fraud, and to communicate with you about your account. We also use aggregated, de-identified data to improve the product.

Service providers we use to operate VeldenStake (identity verification, banking partners, hosting, analytics, email delivery) — bound by data-processing agreements that limit use to the services they perform for us. We do not sell or rent your personal information to third parties.

We may disclose information when required by law, subpoena, or to protect rights or safety.

We retain personal information for as long as needed to provide the Service and to meet legal and regulatory requirements. Records of completed orders and account history are kept for the periods required by applicable law (typically seven years).

You can access, correct, or delete your account information from your VeldenStake settings. Depending on your jurisdiction, you may have additional rights under the GDPR, the CCPA, or local equivalents — contact us to exercise them.

VeldenStake employs industry-standard administrative, technical, and physical safeguards. No system is perfectly secure; please report suspected security issues to security@veldenstake.com.

We may update this Policy. Material changes will be communicated via email or in-product notice.